(6:10 p.m. EDT) — Norwegian Cruise Line has canceled the maiden departure of its newest ship, the Norwegian Prima, citing supply chain issues.
The ship, the first of six new Prima Class ships planned for Norwegian Cruise Line, was scheduled to depart Amsterdam on August 17, 2022 for an eight-night cruise to Reykjavik, Iceland.
Pop sensation Katy Perry was due to christen the Norwegian Prima during her stopover in Reykjavik on August 27. It’s not yet clear when the christening of the ship – and Perry’s performance – might be postponed.
In a letter to affected customers and travel advisors this week, Katty Byrd, Norwegian’s senior vice president of guest services, said supply chain issues forced the cancellation.
Norwegian Prima’s next voyage is scheduled for September 3, 2022 from Amsterdam.
In a letter, Byrd said affected passengers will automatically receive a full refund to their original form of payment, to be processed within 30 days.
Those who paid with future cruise credit will receive the full credit in their Latitudes account within seven days.
Additionally, Byrd has offered all canceled cruise passengers a 25% discount on their next cruise, which can be used in conjunction with any other promotions available for bookings made by May 2, 2023, for sailings through May 2, 2023. end of 2023.
Norwegian said it will also offer customers who have booked their own airfare up to $300 per person to cover change costs.
“We are truly sorry for this cancellation and look forward to welcoming you on board in the future for the vacation of a lifetime,” Byrd said.
Norwegian is not the only cruise line to have to postpone its maiden sailings due to supply chain issues. In recent months, Margaritaville at Sea, Ritz-Carlton Yacht Collection, Seabourn, Disney Cruise Line and new UK startup Ambassador Cruise Line have all been forced to postpone their initial voyages due to increased supply chain disruption.
Cruise Critic will update this article as more information becomes available.